We get compliments all the time about our great products, our terrific people, and our outstanding customer service. Here’s what a few of them have to say.
Thanks Jaime. I will repeat what I told (your shipping supervisor) Nigel: I am blown away by the exceptional service you provide to your customers.
“Your shipments are outrageously, fantastic! The shipment itself is so impressive. I am blown away at the detail to security. Other auction houses don’t do this. It’s wonderful to receive my shipment, open the box and then there’s the little note that makes everything so special. Please thank the shipping director for me. Your customer service is exceptional and you will never, ever lose my business. I feel like family when I call and you always so treat me well. Thank you so much!” T.L.
Dear Customer services team.
First of all thank you so much for calling me back in UK to sort out minor invoice / delivery detail.
You provided an amended “winning bidders invoice” overnight true to your word….[It’s] Been a pleasure buying from you . . customer service team the best !!! . . you put some English auction houses organisation to shame.
[I] Don’t have your bosses email address or I would send him a copy . . tell him to give you all a raise !!!
Thanks so much again for your prompt handling of this and again establishing your credentials with us as a first time buyer-
very very pleased and you’re obviously a stand-up business most appreciated! Outstanding customer service is what brings us
back again and again!
Rich and Holly